Wood Wick Support

ALWAYS TRIM YOUR WICK. Like a cotton wick, you want to trim your wooden wick before every burn. While the advised height for cotton wicks is ¼”, wooden wicks only need to be at 1/8″ – 3/16″. The shorter height allows the wax to capillary up the wick to feed the flame properly.

HOW TO TRIM A WOODEN WICK. I would personally recommend a nice pair of wick trimmers! It’s easy and neat since wick trimmers have a little spot to catch the debris that you’re trimming. If you don’t have a wick trimmer, you can easily break off the ashy part of the wooden wick with another tool. Do not attempt to trim your wick if the wick or wax is still hot

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WOOD WICK TROUBLESHOOTING. Sometimes wood wicks take multiple attempts to light. This is not a result of a faulty wick or product. Think of it like lighting a campfire — sometimes it takes a while for those big logs to get lit because the fire needs to work through the wood to get a good flame going. The same is true for a wooden wick on a much smaller scale! You may need to hold the lighter to the wick for a good 15-20 seconds to make sure that you’re getting the wick to catch properly and kick off the burn, especially on the first light. You can also try lighting on an angle. If you’re still having issues, it may be helpful to melt just a little bit of wax next to the wick so that it can start traveling up the wick to feed that flame.